INSURANCE ANALYST SUPERVISOR

State of Arizona Enterprise Technology (ASET); Phoenix (AZ); Remote; USD 75,000; Full time

Job summary

The State of Arizona seeks an Insurance Analyst Supervisor to lead a team in the Risk Management Department. This role involves managing insurance compliance, consulting on contract language, and improving operational processes while promoting a culture of continuous improvement. The position also offers the ability to work remotely within Arizona, dependent on business needs.

Benefits

Health and dental insurance

Paid Parental Leave

Vacation with paid holidays

Qualifications

• One-Two years supervisory experience.
• Proven experience with commercial insurance coverages.
• Advanced and proven experience with legal contract language.

Responsibilities

• Manage a team of Insurance Analysts to ensure accurate indemnification approvals.
• Review Certificate of Insurance forms for contracts and vendors.
• Generate processes and standards of work.

Skills

Commercial insurance coverages

Advanced leadership skills

Conflict resolution

Strong written communication

Job description

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INSURANCE ANALYST SUPERVISOR

Job Location:

Address: RISK MANAGEMENT

206 S 17th Ave, Phoenix, AZ 85007

Posting Details

Salary: $70,000 - $80,000

Anticipated Salary: $75,000

Grade: 24

Closing Date: 06/01/2025

Job Summary

This position serves as a supervisor of a team of Insurance Analysts in the Risk Management Department. The position is responsible for reviewing insurance requirements for contracts, permits, and third party vendors for indemnification and risk transfer while ensuring compliance with applicable federal and state laws, rules, and regulations. Will provide consultation and technical advice on insurance requirements and contract language. Serves as a subject matter expert in commercial insurance and contract requirements.

Model ADOT values through leading, coaching and developing problem solvers to implement and sustain a continuous improvement culture. Leaders are accountable, transparent, and communicative as they foster an inclusive, diverse, and safe environment.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

Manage a team of Insurance Analysts and verify the team makes accurate indemnification approvals based on contract requirements. Establish measures, standards and processes to ensure accuracy. Provide leadership/expertise, train, mentor, and coach the team for program compliance requirements and knowledge transfer.

Review Certificate of Insurance forms and endorsements as required for contracts, permits, and third party vendors for indemnification/risk transfer. Monitor team output to meet deadlines; as well establish measures, standards and processes for the program.

Generate processes and standards of work. Build relationships with internal customers providing presentations and training on insurance requirements.

Create and/or maintain policies/procedures necessary to achieve compliance with the Arizona Department of Administration, Legislature, and the Attorney General, reduce exposure/risk.

Act as a liaison with cross divisional groups, the Arizona Department of Administration, and Attorney General's office to review complex contract agreements and insurance contract language for state exposures and mitigations.

Maintain and manage systems, databases, and metric dashboards necessary to meet business requirements and generate reports necessary for evaluation, analysis, and performance measurements. Gather data from internal customers and assess training needs. Review proposed legislation affecting areas of expertise.

Participate in focus groups with industry partners to stay up to date with standards.

Knowledge

Knowledge, Skills & Abilities (KSAs):

• Commercial insurance coverages, endorsements, concepts and practices.
• Advanced and proven experience with legal contract language.
• Risk Management concepts and techniques.
• Supervisor concepts and techniques.
• Continuous improvement.
  
  

Skill

• Advanced leadership skills.
• Effectively utilize and develop personnel.
• Leading, coaching, mentoring, and training staff.
• Analyze, interpret, and evaluate documents common to the insurance industry.
• Skill in reading comprehension.
• Managing a workload for self and a team to meet deadlines.
• Conflict resolution.
• Strong written and oral communication.
• Excellent planning, organizational, analytical, problem solving, and prioritizing skills.
• Decision making.
• Advanced oral presentation and training skills.
  
  

Ability

• Interpret rules, policies, and procedures.
• Establish and maintain effective working relationships with a wide variety of people.
• Ability to convey complex information.
• Use a computer and computer programs.
• Make sound decisions and work under pressure.
• Identify misleading, ambiguous and/or deceptive language.
• Evaluate risk exposure and identify appropriate types and limits of insurance coverage.
• Ability to work effectively with all levels of staff and management.
• Provide consistent high level customer service.
• Ability to work in a team environment.
• Ability to coach and develop employees, including continuous improvement practices and principles
  
  

Selective Preference(s)

One-Two (1-2) years supervisory experience.

Experience managing a program.

Proven experience with commercial insurance coverages and legal contract language.

Pre-Employment Requirements

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [e-mail] or phone call at [phone] option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone] option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Government Administration and IT Services and IT Consulting

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