Insurance Agent

Hilltown Insurance Agency LLC; Grafton (MA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Hilltown Insurance Agency LLC in Grafton, MA is seeking a motivated Insurance Producer to join our team in a hybrid role. You will develop new business, advise clients, and manage the full sales cycle from prospecting to policy issuance.

Ideal candidates have a Massachusetts P&C license (preferred), strong communication, and the ability to build lasting client relationships while delivering exceptional service.

Qualifications

• Active Massachusetts Property & Casualty producer license preferred.
• Experience in insurance sales or independent agency strongly preferred.
• Working knowledge of personal lines insurance including auto/homeowners.
• Commercial lines knowledge and experience is a plus.
• Strong communication, interpersonal and relationship-building skills.

Responsibilities

• Generate new business opportunities through prospecting, referrals, networking and inquiries.
• Develop and maintain strong relationships with prospective and existing clients.
• Identify client needs and recommend appropriate personal and commercial coverage.
• Prepare and present quotes, explain options and assist clients with decisions.
• Follow up with prospects to convert opportunities into new business.
• Cross-sell and identify additional coverage opportunities.
• Maintain relationships to encourage retention and loyalty.
• Work with carriers to obtain quotes and secure coverage.
• Maintain client information and activity in agency management systems.

Skills

Insurance sales

Communication

Interpersonal skills

Self-motivation

Organization

Detail-oriented

Customer service

Tools

Agency management systems

Job description

nsurance ProducerFull-Time | Hybrid Remote

Hilltown Insurance Agency LLC | Grafton, MA

About Hilltown Insurance Agency

Hilltown Insurance Agency is an independent insurance agency dedicated to providing individuals, families, and businesses throughout Massachusetts with personalized insurance solutions and exceptional customer service.

We believe in building relationships, providing honest advice, and helping our clients protect what matters most. As an independently owned and growing agency, we take pride in offering a professional yet personable environment where employees have the opportunity to make a meaningful impact and grow alongside the business.

We are looking for a motivated, customer-focused Insurance Producer to join our team and contribute to the continued growth of our agency.

Position Overview

The Insurance Producer will be responsible for developing new business, cultivating client relationships, and helping individuals and businesses identify insurance coverage that meets their needs.

This is a sales-oriented position for someone who enjoys working with people, has a strong understanding of insurance products, and takes pride in delivering knowledgeable, professional service.

The ideal candidate is self-motivated, organized, confident in communicating with clients, and comfortable managing the sales process from the initial conversation through policy issuance and beyond.

Key Responsibilities

Generate new business opportunities through prospecting, referrals, networking, and incoming inquiries.

Develop and maintain strong relationships with prospective and existing clients.

Identify client needs and recommend appropriate personal and commercial insurance coverage.

Prepare and present insurance quotes, explain coverage options, and assist clients with making informed decisions.

Follow up consistently with prospects to convert opportunities into new business.

Cross-sell and identify additional coverage opportunities within the existing book of business.

Maintain relationships with existing clients to encourage retention and long-term loyalty.

Work with insurance carriers to obtain competitive quotes and secure appropriate coverage.

Maintain accurate client information, documentation, and activity within agency management systems.

Stay current with insurance products, carrier guidelines, underwriting requirements, and industry developments.

Qualifications & Experience

Active Massachusetts Property & Casualty insurance producer license preferred.

Previous insurance sales or independent agency experience strongly preferred.

Working knowledge of personal lines insurance, including automobile and homeowners coverage.

Commercial lines knowledge and experience are a plus.

Strong communication, interpersonal, and relationship-building skills.

Ability to identify sales opportunities and confidently explain insurance coverage.

Self-motivated with the ability to work independently and manage multiple priorities.

Strong organizational skills and attention to detail.

Comfortable using computers, agency management systems, and insurance carrier rating platforms.

A professional attitude and genuine commitment to providing excellent customer service.

What Hilltown Insurance Agency Offers

Opportunity to grow with an independently owned and expanding insurance agency.

Competitive compensation structure with opportunities to earn based on sales performance.

A professional, supportive, and relationship-focused work environment.

Access to multiple insurance carriers and markets.

Opportunities to develop expertise in both personal and commercial insurance.

The ability to build lasting client relationships and develop a successful insurance career.

Join Our Team

At Hilltown Insurance Agency, we understand that our success is built on the relationships we develop with our clients. We are looking for someone who shares that philosophy and wants to be part of an agency that values professionalism, integrity, accountability, and long-term growth.