Insurance Agency Sales & Service Assistant

Farmers Insurance - Oklahoma; Augusta (KS); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Paid Time Off (PTO)

Résumé du poste

Katie Smith Agency in Augusta, KS is hiring for an entry to mid-level insurance liaison role. The position offers exposure to onboarding clients, quoting coverage, and supporting the sales team with policy preparation.

Training and licensing support are provided, with a focus on building lasting client relationships and delivering excellent service. No prior experience required beyond a high school diploma; candidates should be energetic, organized, and customer-focused to thrive in a fast-paced

Qualifications

• High school diploma or equivalent is required.
• Ability to obtain and maintain a Property & Casualty Insurance License (license assistance provided).
• Ability to pass required background checks.
• Reliable transportation and consistent attendance.

Responsabilités

• Welcome new clients and guide them through onboarding.
• Assist with insurance quotes and identify coverage solutions.
• Follow up with prospective clients and schedule appointments.
• Support sales by preparing policies and gathering information.
• Build lasting relationships with existing clients through exceptional service.
• Answer phones, emails, and texts; provide timely assistance.
• Process policy changes, payments, renewals and service requests.
• Learn products and systems while expanding insurance knowledge.

Formation

High school diploma or equivalent

Description du poste

Job Description

Join the Katie Smith Agency in Augusta, KS!

We're looking for someone who brings great energy into every room, loves connecting with people, and enjoys staying organized while making a difference in customers' lives.

If you're positive, outgoing, quick to learn, and thrive in a fast-paced environment, we'd love to meet you! Whether you're looking for a part-time opportunity or a full-time career, we'll provide the training, support, and insurance licensing you need to succeed.

This isn't just an office job—it's an opportunity to build relationships, grow professionally, and become an essential part of a fun, supportive agency team.

Benefits

• Mon-Fri Schedule
• Career Growth Opportunities
• Hands on Training
• Paid Time Off (PTO)

Responsibilities

What You’ll Do (Day-to-Day Responsibilities)

No two days are exactly the same! You can expect to:

• Welcome new clients and guide them through the onboarding process.
• Assist with insurance quotes and help identify coverage solutions.
• Follow up with prospective clients and schedule appointments.
• Support our sales team by preparing policies and gathering needed information.
• Build lasting relationships with existing clients through excellent customer service.
• Answer phones, respond to emails and texts, and provide timely assistance.
• Process policy changes, payments, renewals, and other service requests.
• Help resolve client questions with professionalism and care.
• Keep client information organized and up to date.
• Learn our products and systems while continually developing your insurance knowledge.
• Celebrate team wins and help create a positive, welcoming office culture.

We’re more interested in attitude than experience! The ideal candidate is:

• Naturally positive, friendly, and enthusiastic.
• Confident communicating with people in person, over the phone, and through email/text.
• Organized and able to juggle multiple priorities.
• Self-motivated with a strong work ethic.
• Coachable and excited to learn new skills.
• Comfortable using computers and learning new technology.
• Detail-oriented while still seeing the big picture.
• A team player who enjoys helping others succeed.
• Professional, dependable, and reliable.
• Sales-minded with a genuine desire to help people protect what matters most.

Why You’ll Love Working Here

• Paid insurance licensing and training.
• Career growth opportunities.
• Supportive, collaborative team environment.
• Fun, upbeat office culture.
• Opportunity to earn bonuses based on performance.
• Make a real impact by helping families and businesses protect what's most important.
• Every day is different—you'll never be bored!

If you're someone who lights up a room, loves helping people, enjoys learning, and wants a career where your personality can shine, we'd love to hear from you!

Requirements

• High school diploma or equivalent.
• Ability to obtain and maintain a Property & Casualty Insurance License (we'll help you get licensed!).
• Ability to pass any required background checks.
• Reliable transportation and consistent attendance.
• Ability to work independently and as part of a team.
• Part-time and full-time applicants are welcome.
• You MUST complete the Personality Assessment to be considered for this position.
• A Property & Casualty License must be obtained within 30 days of job offer.
• Applicants will be contacted for their first phone interview within 2 days of applying!