Insurance Agency Receptionist & Client Care Specialist

Shane Andrus - State Farm Agent; Paducah (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Andrus - State Farm Agent in Paducah, KY is seeking a Receptionist to join the team. You will greet customers in person and over the phone, take payments, and manage incoming and outgoing mail while delivering friendly, attentive service.

We value highly organized, detail-oriented candidates who excel at multitasking and customer follow-up. This role offers training, development, and opportunities for advancement within a supportive agency team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Take payments from customers.
• Handle incoming and outgoing mail.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Shane Andrus - State Farm Agent in Paducah, KY is seeking a Receptionist to join the team. You will greet customers in person and over the phone, take payments, and manage incoming and outgoing mail while delivering friendly, attentive service.

We value highly organized, detail-oriented candidates who excel at multitasking and customer follow-up. This role offers training, development, and opportunities for advancement within a supportive agency team.