Insurance Customer Advocate - Flexible Schedule & Growth

Shane Andrus - State Farm Agent; Paducah (KY); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Gym Membership Reimbursement

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Andrus - State Farm Agent in Paducah, KY seeks a Customer Service Representative to deliver exceptional service, coordinate with agency teammates, and support community needs. You will help customers with policy changes, claim processing, and inquiries as the team grows.

The agency emphasizes a client-focused culture with benefits like a gym membership reimbursement, training and advancement opportunities, and a supportive environment that helps you build your career in insurance.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Shane Andrus - State Farm Agent in Paducah, KY seeks a Customer Service Representative to deliver exceptional service, coordinate with agency teammates, and support community needs. You will help customers with policy changes, claim processing, and inquiries as the team grows.

The agency emphasizes a client-focused culture with benefits like a gym membership reimbursement, training and advancement opportunities, and a supportive environment that helps you build your career in insurance.