Receptionist - State Farm Agent Team Member

Shane Andrus; Paducah (KY); On-site; USD 24,108 - 26,518; Full time

Benefits offered by this job

Gym membership reimbursement

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Job summary

A local insurance agency in Paducah, KY, is seeking a Receptionist to provide exceptional service as part of a dedicated team. The ideal candidate will be detail-oriented and capable of managing customer interactions both in-person and over the phone. Responsibilities include appointment scheduling, customer inquiries, and assisting sales efforts. Compensation ranges from $17.50 to $19.25 per hour, with benefits including 401(k) matching and health insurance. If you're organized and eager to learn in the insurance sector, apply to join us.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Greet customers warmly both in person and over the phone.
• Manage appointment scheduling and maintain office communications.
• Assist in handling customer inquiries and maintaining records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Paducah - KY

Responsive recruiter. Replies within 24 hours.

Benefits

• Licensing paid by agency
• Gym membership reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my State Farm agency in November 2016 after a career in the NFL and years of working in the insurance industry since 2012. I’m a graduate of Murray State University with a business degree and, outside of the office, I enjoy coaching my kids’ sports, volunteering at church, supporting local organizations, and getting in a round of golf when I can. Family and community are a big part of who I am, and that spirit carries into how we run our agency. Our office operates under five core values that guide the way we treat people and the level of excellence we provide. This creates a positive, growth-oriented culture where team members can thrive personally and professionally. We currently have four full-time licensed team members and two part-time licensed team members, all working alongside me as a dedicated agent committed to helping you succeed in your career path. Team members enjoy strong benefits including a matching 401(k), health insurance, and gym membership reimbursement. We also keep things engaging with quarterly team outings, monthly lunch meetings, and a progressive team bonus program—with the opportunity to earn up to $550 per month or an extra day off when the team hits its goals.

Role Description

Shane Andrus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $17.50 - $19.25 per hour.

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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