Insurance Agency Receptionist & Client Care Specialist

Ashley Taylor - State Farm Agent; Osceola (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ashley Taylor - State Farm Agent in Osceola, Iowa is looking for a dedicated Receptionist to enhance our customer service efforts. You will be the first point of contact, greeting clients and managing office communications efficiently.

The successful candidate will possess strong organizational skills, a customer-centric attitude, and basic computer proficiency. This position offers an opportunity to grow in the insurance industry with a supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Ashley Taylor - State Farm Agent in Osceola, Iowa is looking for a dedicated Receptionist to enhance our customer service efforts. You will be the first point of contact, greeting clients and managing office communications efficiently.

The successful candidate will possess strong organizational skills, a customer-centric attitude, and basic computer proficiency. This position offers an opportunity to grow in the insurance industry with a supportive team.