Account & Policy Support Specialist

Ashley Taylor - State Farm Agent; Osceola (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ashley Taylor - State Farm Agent in Osceola, Iowa, is seeking a dedicated Account Associate to enhance our agency's operations and customer satisfaction. In this role, you will manage customer accounts, assist with policy inquiries, and process claims while acting as a liaison between clients and agency needs.

The ideal candidate will possess strong organizational skills, effective communication abilities, and a customer service orientation, contributing positively to our community and agency growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Ashley Taylor - State Farm Agent in Osceola, Iowa, is seeking a dedicated Account Associate to enhance our agency's operations and customer satisfaction. In this role, you will manage customer accounts, assist with policy inquiries, and process claims while acting as a liaison between clients and agency needs.

The ideal candidate will possess strong organizational skills, effective communication abilities, and a customer service orientation, contributing positively to our community and agency growth.