Account Associate - State Farm Agent Team Member

Ashley Taylor State Farm; Osceola (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Flexible schedule

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Ashley Taylor State Farm is hiring an Account Associate in Osceola, IA for a full-time role that supports daily operations and customer success. You will grow our agency by building relationships and handling policy-related inquiries in a busy, friendly environment.

We offer bonuses based on performance, health and vision insurance, paid time off, and opportunities for advancement. Flexible schedule and ongoing training support your career growth within State Farm.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Osceola - IA

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Competitive salary
• Dental insurance
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2024 and has quickly grown into a close-knit, hardworking team of three. I've been with State Farm for nine years - it's the only company I've ever worked for - and I began my career as a team member before opening my own agency. That hands-on experience shapes how I lead today, with empathy, energy, and a strong focus on creating a workplace where people genuinely enjoy coming to work.

As a mom of five (ages 19 to 4), family and work-life balance are extremely important to me, and I make sure my team receives that same flexibility and support. We truly believe that when you take care of your people, they'll take great care of your customers.

Our office culture is fun, social, and full of positivity. We work hard, celebrate wins often, and enjoy plenty of laughs along the way. Team members enjoy regular lunches, bonus time off, cash incentives, and creative rewards that keep things exciting. For our sales team, we offer an Envelope Challenge (every life policy submitted earns a draw from envelopes filled with cash or gift cards), along with a Travel Bonus where sales reps who qualify earn a trip of their choice.

We're looking for someone energetic, social, and driven — someone who thrives in a team environment, brings great energy to the office, and is motivated to grow. If you're looking for a supportive, upbeat agency where your hard work is recognized and rewarded, this could be the right fit for you.

ROLE DESCRIPTION

• As Account Associate - State Farm Agent Team Member for Ashley Taylor - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
• Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $70,000.00 per year

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