Customer Experience Rep — Flexible Schedule & Growth

Ashley Taylor - State Farm Agent; Osceola (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ashley Taylor - State Farm Agent in Osceola, Iowa is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. You'll be responsible for managing inquiries, resolving issues, and ensuring satisfaction.

We are looking for candidates with strong communication and problem-solving skills, preferably with customer service experience. This role offers competitive benefits including health insurance and paid time off.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Ashley Taylor - State Farm Agent in Osceola, Iowa is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. You'll be responsible for managing inquiries, resolving issues, and ensuring satisfaction.

We are looking for candidates with strong communication and problem-solving skills, preferably with customer service experience. This role offers competitive benefits including health insurance and paid time off.