Insurance Agency Management Systems Specialist

Capstone Search Group; Iowa; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a qualified Insurance Agency Management Systems Specialist for a 100% remote role based in Iowa. The successful candidate will coordinate system support activities, particularly with Applied Epic, and partner with service teams to enhance workflows and training. This role is ideal for those with a strong background in client service or account management within the insurance industry.

Qualifications

• 2-3 years of insurance agency experience in client service.
• Strong working knowledge of Applied Epic.

Responsibilities

• Coordinate system support activities related to Applied Epic.
• Partner with service teams and IT on system utilization.
• Improve processes and create efficient workflows.

Skills

Client Service

Account Management

Process Improvement

Workflow Efficiency

Insurance Knowledge

Tools

Applied Epic

Job description

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100% remote job for qualified applicants with insurance experience in the state of Iowa. The Insurance Agency Management Systems Specialistmeans you coordinate system support activities, in particular related to Applied Epic, between the client service teams and IT. Because knowledge of and expertise working with Applied Epic is so important, this is an excellent opportunity if you’ve been in client service or account management and want to take on a new role, still within an insurance agency.

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• Responsibilities:Partner with the service teams and IT on system utilization. This can range from process improvement and creating more efficient workflows to systems upgrades and training on new features.
• Location:Remote for qualified applicants within the state of Iowa.
• Experience:At least 2-3 years of insurance agency experience in client service (must have strong working knowledge of Applied Epic).

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Tagged as: agency, agency management systems, Applied Epic, business systems, insurance, technology