Remote Business Process Analyst, PLM (Senior Quality Systems Specialist)

Planet Pharma; Roseville (CA); Remote; USD 69,000 - 71,000; Full time

Job summary

A leading company is seeking a Remote Business Process Analyst to join their global PLM implementation team. This role involves collaborating with various stakeholders to document and map business processes, ensuring a smooth transition to the new PLM system. Candidates should have a Bachelor's degree and experience in process documentation and mapping. The position offers an opportunity to contribute to a transformative program that impacts the entire organization.

Qualifications

• 3-5 years of experience in a Business Process Analyst role.
• Proven experience with Product Lifecycle Management (PLM) systems.

Responsibilities

• Collaborate with end-users and stakeholders to document current PLM processes.
• Create process flow diagrams and narratives of current state operations.
• Document future state processes within Windchill.

Skills

Collaboration

Attention to Detail

Communication

Organizational Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Bachelor's degree in Engineering

Tools

Visio

Lucidchart

BPMN

Job description

Remote Business Process Analyst, PLM (Senior Quality Systems Specialist)

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Remote Business Process Analyst, PLM (Senior Quality Systems Specialist)

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Careers That Change Lives

Product DNA is a transformational program across the enterprise to simplify the way we create, manage, and utilize product data. The north star vision of Product DNA is to create a foundational connected digital thread of product information. The Product DNA program will improve upon outdated technology and infrastructure through streamlining systems used across the organization, as well as implementing best-in-class practices and procedures. This change will impact all groups, functions, and regions across the company. This will be a multi–year, multi-phase program.

Job Description

Careers That Change Lives

Product DNA is a transformational program across the enterprise to simplify the way we create, manage, and utilize product data. The north star vision of Product DNA is to create a foundational connected digital thread of product information. The Product DNA program will improve upon outdated technology and infrastructure through streamlining systems used across the organization, as well as implementing best-in-class practices and procedures. This change will impact all groups, functions, and regions across the company. This will be a multi–year, multi-phase program.

We are seeking a detail-oriented and collaborative Business Process Analyst (BPA) to join our global Windchill PLM implementation program team. In this critical role, you will be responsible for translating the current state ("as-is") business processes performed within our existing Product Lifecycle Management (PLM) system across various global design and manufacturing sites. You will then work closely with subject matter experts and the project team to document how these processes will be mapped and executed ("to-be") within the new Windchill PLM environment. Your work will be essential in creating clear documentation that bridges the gap between current operations and future state functionality, ensuring a smooth transition for end-users.

Join a diverse team of innovators who bring their worldview, their unique backgrounds and their individual life experiences to work every day. It’s no accident – we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions.

A Day in the Life

Responsibilities may include the following and other duties may be assigned:

• Collaborate with end-users, subject matter experts (SMEs), and project stakeholders across different functional areas (Engineering, Manufacturing, Quality, Regulatory) and site locations.
• Support interviews, workshops, and reviews of existing documentation to thoroughly understand and translate current PLM-related business processes ("as-is") for approval by customers and downstream consumption by the core design team and stakeholders.
• Identify opportunities for consolidation of duplicative/overlapping documents and common processes, and support QMS Standardization efforts where needed.
• Create clear, concise, and accurate process flow diagrams (using tools like Visio, Lucidchart, etc.) and narratives of current state operations.
• Work with the implementation team and SMEs to understand the defined future state processes within Windchill.
• Document the future state ("to-be") process flows, clearly illustrating how tasks currently performed in the legacy system will be accomplished in Windchill.
• Map the relationships and transformations between "as-is" and "to-be" processes, highlighting key changes for users.
• Support the development of training materials and communication plans by providing clear process documentation.
• Maintain organized documentation repositories for easy access and review.
  
  

Must Have (Minimum Requirements)

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related field.
• 3-5 years of experience in a Business Process Analyst, Process Analyst, or similar role involving process documentation and mapping.
• Proven experience working with Product Lifecycle Management (PLM) systems.
• Demonstrated proficiency in process mapping methodologies and tools (e.g., Visio, Lucidchart, BPMN).
• Excellent interviewing and requirements gathering skills.
• Strong written and verbal communication skills, with the ability to translate technical concepts into clear business process documentation.
• High attention to detail and commitment to accuracy.
• Ability to work effectively both independently and as part of a cross-functional team.
• Strong organizational and time management skills.
  
  

Nice To Have (Preferred Qualifications)

• Direct hands-on experience with PTC Windchill PLM.
• Experience working within a regulated industry (Medical Device, Pharmaceutical, Aerospace, Automotive) and familiarity with associated quality systems (e.g., QMS, ISO 13485, GxP).
• Experience participating in large-scale system implementation projects (ERP, PLM, MES).
• Familiarity with core PLM concepts such as Document Management, Change Management, Bill of Materials (BOM) Management.
  

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Staffing and Recruiting

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