Insurance Agency Management Systems Specialist

Capstone Search Group; Illinois; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking an Insurance Agency Management Systems Specialist for a fully remote position focused on coordinating system support related to Applied Epic. Candidates should have 2-3 years of experience in insurance client service and a strong understanding of applied technologies to enhance workflows and system features.

Qualifications

• 2-3 years experience in insurance agency client service.
• Strong knowledge of Applied Epic is essential.

Responsibilities

• Coordinate system support activities related to Applied Epic.
• Partner with service teams and IT for system utilization improvements.
• Conduct training on new features and system upgrades.

Skills

Client Service

Process Improvement

Workflow Efficiency

Applied Epic Knowledge

Job description

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100% remote job for qualified applicants with insurance experience in the state of Iowa. The Insurance Agency Management Systems Specialistmeans you coordinate system support activities, in particular related to Applied Epic, between the client service teams and IT. Because knowledge of and expertise working with Applied Epic is so important, this is an excellent opportunity if you’ve been in client service or account management and want to take on a new role, still within an insurance agency.

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• Responsibilities:Partner with the service teams and IT on system utilization. This can range from process improvement and creating more efficient workflows to systems upgrades and training on new features.
• Location:Remote for qualified applicants within Iowa, Kansas, Missouri, and the western part of Illinois.
• Experience:At least 2-3 years of insurance agency experience in client service (must have strong working knowledge of Applied Epic).

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Tagged as: agency, agency management systems, Applied Epic, business systems, insurance, technology