Insurance Agency Management Systems Specialist

Capstone Search Group; Kansas; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading insurance firm is seeking an Insurance Agency Management Systems Specialist to work remotely. This role involves coordinating system support activities, improving workflows, and leveraging knowledge of Applied Epic, catering to clients in Iowa, Kansas, Missouri, and the western part of Illinois. Ideal candidates will have prior experience in client service within the insurance industry.

Qualifications

• 2-3 years of experience in an insurance agency in client service.
• Strong working knowledge of Applied Epic.

Responsibilities

• Coordinate system support activities between client service teams and IT.
• Improve processes and create efficient workflows.
• Train on new system features.

Skills

Client Service

Process Improvement

Workflow Efficiency

Insurance Knowledge

Applied Epic

Job description

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100% remote job for qualified applicants with insurance experience in the state of Iowa. The Insurance Agency Management Systems Specialistmeans you coordinate system support activities, in particular related to Applied Epic, between the client service teams and IT. Because knowledge of and expertise working with Applied Epic is so important, this is an excellent opportunity if you’ve been in client service or account management and want to take on a new role, still within an insurance agency.

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• Responsibilities:Partner with the service teams and IT on system utilization. This can range from process improvement and creating more efficient workflows to systems upgrades and training on new features.
• Location:Remote for qualified applicants within Iowa, Kansas, Missouri, and the western part of Illinois.
• Experience:At least 2-3 years of insurance agency experience in client service (must have strong working knowledge of Applied Epic).

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Tagged as: agency, agency management systems, Applied Epic, business systems, insurance, technology