Consultant, Systems & Change Management - Salesforce

CCS Fundraising; Chicago (IL); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading fundraising firm is seeking a Consultant in Systems & Change Management with expertise in Salesforce. The role involves managing data-driven projects, ensuring effective fundraising operations, and collaborating with various stakeholders. Ideal candidates will possess strong analytical skills and a continuous learning mindset, contributing significantly to the nonprofit sector.

Benefits

Competitive benefits

Career growth opportunities

Mentoring and networking

Qualifications

• Experience with Salesforce as an administrator and/or developer.
• Technical proficiency in data management and analysis methods.
• Understanding of systems architecture and data governance.

Responsibilities

• Lead and manage projects from start to finish.
• Apply strategic thinking to identify core issues.
• Communicate clearly with stakeholders.

Skills

Salesforce

Data analysis

Project management

Analytical skills

Communication

Tools

Tableau

Power BI

SQL

Python

Job description

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Description

Title: Consultant, Systems & Change Management - Salesforce

Location: National (Remote)

Department: Data Strategy

Type: Full Time Remote

Min. Experience: Mid-Level

This position is not eligible for employer visa sponsorship.

Who We Are

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. For 76 years, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.

CCS provides tailored support to more than 700 nonprofit organizations annually. With over 500 professionals and 18 offices throughout the United States and Europe, we have the capacity to help local and international organizations achieve outstanding results.

Our services include:

• Campaign Management
• Strategy, Evaluation & Planning
• Interim Development Management
• Learning & Leadership Development
• Data Analytics

CCS Systems is a fast-growing practice area within the firm, focused on fundraising operations, information, and change management reporting to the Executive Vice President of Data & Strategy. We partner with large, complex clients to help them measure and elevate impact, optimize key development processes, and make data-informed decisions to forge, grow, and enhance prospect relationships.

Job Description

CCS Systems & Change Management focuses and advises on ‘data in practice’ – how information is gathered, entered, and used - to help our clients ask the right questions of their data and glean trusted insights in support of best-in-class fundraising performance. As we continue to grow our presence in this area, CCS is seeking directors with subject matter expertise to successfully oversee and execute projects rooted in data challenges.

The ideal candidate will have a strong awareness of and experience with fundraising operations best practices, including direct experience with Salesforce and integrations used by clients in the sector, challenges clients face with their data, and solutions to address these pain points. The candidate should possess strong analytical skills and the proficiency to identify gaps between client information infrastructure and best-practice functionality, asking thoughtful questions during discussions with stakeholders.

This role involves managing projects requiring advanced technical proficiency (Systems Assessments) and supporting colleagues as a subject matter expert on engagements involving systems/analytics.

We are looking for a dedicated professional who can:

• Successfully lead and manage projects from start to finish
• Apply critical and strategic thinking to identify core issues
• Communicate clearly and concisely both verbally and in writing; ability to convey information visually is a plus
• Thrive in a startup environment, working independently and helping to shape the growth of this practice within the firm. This is a high-visibility role with the potential to impact the nonprofit sector significantly.

Required Qualifications

• Experience with Salesforce as an administrator and/or developer
• Technical proficiency to recognize, scope, and design data management and analysis methods
• Understanding of systems architecture and data governance protocols
• Familiarity with data analysis and working with large data sets
• Knowledge of the data lifecycle from entry to insight
• Experience collaborating with stakeholders across various levels and departments
• Excellent organizational skills and ability to multitask
• Continuous learning mindset

Desired Qualifications

• Experience with relational databases, CRM, and ERP systems in a nonprofit setting
• Experience in healthcare, higher education, or federated nonprofits is a plus
• Strong storytelling and public speaking skills
• Experience with data visualization tools (e.g., Tableau, Power BI), workflow modeling, relational database management, and programming languages (e.g., SQL, Python)

Projects May Include

• Assessing client systems and processes for fundraising effectiveness
• Developing business processes and SOPs
• Data cleanup and ongoing oversight planning
• Evaluating data integrity in complex organizations
• Working with leadership to set KPIs and goals
• Creating reports and dashboards
• Supporting systems conversions from requirements to go-live

CCS offers competitive benefits, training, resources, career growth, mentoring, and networking. We are an Equal Opportunity Employer and encourage diverse candidates to apply.