Insurance Agency Customer Service Representative

Evolve Insurance Solutions; Stoughton (WI); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading insurance agency seeks a part-time Insurance Agency Customer Service Representative to assist customers with policy updates, answer inquiries, and provide quotes. Ideal candidates should possess a Property & Casualty license or be willing to obtain one. Join a veteran-owned team that values integrity and service.

Benefits

Competitive hourly pay

Monthly productivity bonuses

Local remote-friendly flexibility

Qualifications

• Must be friendly, confident, and organized.
• Willingness to learn and grow with the team.
• Previous customer service experience is a plus.

Responsibilities

• Help customers with policy updates and questions.
• Answer and make calls with a positive attitude.
• Provide new customer quotes and issue proof of coverage.

Skills

Customer Service

Communication

Organization

Adaptability

Education

Property & Casualty license

Job description

Insurance Agency Customer Service Representative

Join to apply for the Insurance Agency Customer Service Representative role at Evolve Insurance Solutions

Insurance Agency Customer Service Representative

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Get AI-powered advice on this job and more exclusive features.

• Are you the kind of person who brings the energy, not the excuses?
• Do you genuinely enjoy helping people and making things happen—with a smile and a can-do attitude?
  
  

• Are you the kind of person who brings the energy, not the excuses?
• Do you genuinely enjoy helping people and making things happen—with a smile and a can-do attitude?
  
  

If you're friendly, confident, organized, and not afraid to pick up the phone, we want to meet you.

At Evolve Insurance Solutions, we’re not your typical agency. We’re a 100% veteran-owned business with a mission to help people protect what matters most, because life never stops evolving—and neither do we. We’re growing, and we’re looking for a part-time Customer Service Rockstar to join us.

What You’ll Be Doing

• Helping customers with policy updates and questions
• Answering and making calls (you’ve gotta like people!)
• Providing new customer quotes
• Issuing proof of coverage
• Drafting emails that are clear and kind
• Mailing thank-you cards and policy docs (yes, snail mail still matters!)
• Filing claims and verifying coverage
• Logging service tasks and opportunities—because details matter
  
  

What You’ll Get

• Competitive hourly pay
• Monthly productivity bonuses (because hustle deserves reward)
• Local remote-friendly flexibility
• A close-knit team that values integrity, service, and good humor
  
  

What You Need

• A current Property & Casualty license - or be willing to pursue getting one within the first 60 days
• A willingness to learn, adapt, and grow with a team that’s going places
  
  

If you’re looking for more than just a job—and want to be part of something meaningful—apply now and let’s talk.

Evolve Insurance Solutions

Because life changes. We protect what matters.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Insurance

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