Insurance Accounts Associate — Client Care & Claims

Steve Curren; West Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

Steve Curren - State Farm Agent in West Des Moines, IA is seeking an Account Associate to support daily business operations and customers' success. You help grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You improve customers' lives by proactively marketing relevant products and services and by maintaining accurate records, delivering friendly, reliable service.

Qualifications

• Experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Interest or experience in insurance is preferred.

Responsibilities

• Manage customer accounts in the agency database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to issue policies promptly.

Skills

Customer service

Communication skills

Organization

Insurance knowledge

Job description

Steve Curren - State Farm Agent in West Des Moines, IA is seeking an Account Associate to support daily business operations and customers' success. You help grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You improve customers' lives by proactively marketing relevant products and services and by maintaining accurate records, delivering friendly, reliable service.