Account Associate - State Farm Agent Team Member

Steve Curren; West Des Moines (IA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Résumé du poste

Steve Curren - State Farm Agent in West Des Moines, IA is seeking an Account Associate to support daily business operations and customers' success. You help grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

You improve customers' lives by proactively marketing relevant products and services and by maintaining accurate records, delivering friendly, reliable service.

Qualifications

• Experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Interest or experience in insurance is preferred.

Responsabilités

• Manage customer accounts in the agency database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters to issue policies promptly.

Connaissances

Customer service

Communication skills

Organization

Insurance knowledge

Description du poste

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in West Des Moines, IA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Steve Curren - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.