Account Associate: Customer Relations & Growth

Cindy Evcic; Bellefonte (Centre County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Flexible schedule

Training & development

License reimbursement

Job summary

Cindy Evcic - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. The role focuses on building relationships, updating client records, and guiding customers through policy changes and claims.

You will collaborate with multiple departments to ensure service excellence and help expand the agency’s community footprint with proactive outreach and product recommendations.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Cindy Evcic - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. The role focuses on building relationships, updating client records, and guiding customers through policy changes and claims.

You will collaborate with multiple departments to ensure service excellence and help expand the agency’s community footprint with proactive outreach and product recommendations.