Account Associate - State Farm Agent Team Member

Glenn Waterhouse - State Farm Agent; Johnston (IA); On-site; USD 28,929 - 38,572; Full time

Job summary

Glenn Waterhouse - State Farm Agent in Johnston, IA is seeking an Account Associate to manage client accounts and enhance customer relations. You will play a key role in facilitating insurance services such as auto, home, and life insurance, alongside retirement planning.

The ideal candidate will possess strong organizational and communication skills, with a preference for prior experience in insurance. This role offers compensation ranging from $21.00 to $28.00 per hour.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Johnston, IA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As an Account Associate for Waterhouse State Farm Agency you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $21.00 - $28.00 per hour