Insurance Account Specialist — Client Growth & Bonus

Emilyallman; Vienna (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training

401(k)

Bonus based on performance

Competitive salary

Job summary

Emily Allman's State Farm Agency is seeking an Insurance Account Representative to deliver exceptional client experiences and support agency growth. You will resolve inquiries, coordinate with the team, and anticipate community needs while advancing your career in a supportive environment.

The role emphasizes customer service, relationship building, and proactive problem-solving with potential internal growth opportunities for driven, sales-minded candidates.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Respond to inquiries on insurance options; eligibility, coverages, policy changes, transfers, and billing.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Communicate effectively to meet customer needs and promote business growth.

Skills

Customer service

Communication

Problem solving

Relationship building

Job description

Emily Allman's State Farm Agency is seeking an Insurance Account Representative to deliver exceptional client experiences and support agency growth. You will resolve inquiries, coordinate with the team, and anticipate community needs while advancing your career in a supportive environment.

The role emphasizes customer service, relationship building, and proactive problem-solving with potential internal growth opportunities for driven, sales-minded candidates.