Insurance Account Representative — Growth, Bonus & PTO

Emily Allman - State Farm Agent; West Virginia; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary + commission

Growth potential

Paid time off

401K

Fun and friendly culture

Job summary

Emily Allman's State Farm Agency is seeking an Insurance Account Representative who delivers exceptional client experiences and supports agency growth. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The role emphasizes customer service, needs-based education on insurance options, and proactive problem-solving, with opportunities for advancement, PTO, and a supportive work culture.

Qualifications

• Dedication to delivering outstanding customer service.
• Ability to understand customer needs and anticipate questions.
• Strong verbal and written communication with clients and team members.
• Proactive approach to solving customer issues and improving processes.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate clearly to meet customer needs while supporting agency growth.

Skills

Dedicated to customer service

Effective customer relation

Excellent communication

Proactive problem-solving

Job description

Emily Allman's State Farm Agency is seeking an Insurance Account Representative who delivers exceptional client experiences and supports agency growth. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The role emphasizes customer service, needs-based education on insurance options, and proactive problem-solving, with opportunities for advancement, PTO, and a supportive work culture.