Insurance Account Representative - State Farm Agent Team Member

State Farm; Springfield (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth potential

Opportunity for advancement

Job summary

State Farm is looking for an Insurance Account Representative to join its team in Springfield, Virginia. This role focuses on establishing customer relationships and providing excellent service, ultimately supporting the agent's growth goals.

The ideal candidate will have strong sales skills, effective communication abilities, and a desire to help customers navigate their insurance needs. A Property and Casualty license is required, while a Life and Health license can be obtained after hiring.

Qualifications

• Sales experience in various sectors preferred.
• Able to learn computer functions and use computer applications.
• Motivated and able to work in a team environment.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options.
• Support local community events with the agent.

Skills

Sales experience

Excellent communication skills

Organizational skills

Customer service dedication

Detail oriented

Education

Property and Casualty license

Life and Health license (must obtain)

Job description

Future Opening: Insurance Account Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

$40,000.00 - $60,000.00 per year

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Ability to make presentations to potential customers
• Provide timely and thorough activity reports to agent
• Ability to conduct interviews in the office
• Ability to conduct interviews in the office and in customer’s home or business
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Ability to execute a detailed business plan
• Experience in marketing financial products
• Knowledge of financial services products
• Knowledge of life products
• Knowledge of health products
• Knowledge of living benefits products
• Ability to explain complex financial issues in understandable terms
• Banking experience preferred
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Seeking Currently Licensed Applicants Only

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Benefits

• Growth potential/Opportunity for advancement within the agency