Insurance Account Representative - State Farm Agent Team Member

Shane Taylor - State Farm Agent; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Growth potential

PTO

Career-building

Free snacks

401K matching

Job summary

Shane Taylor - State Farm Agent in Encino, CA is seeking an Insurance Account Representative for a full-time role. You will build client relationships, answer inquiries about insurance options, and help customers manage their policies with care and professionalism.

The role offers a base salary with commission, reflecting performance and growth opportunities within the office, and emphasizes customer-first service and community support.

Qualifications

• Dedicated to customer service
• Able to relate to customers and anticipate needs
• Excellent communication to assist customers and team
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up as needed
• Provide prompt, accurate, friendly service for inquiries on insurance and billing
• Use a needs-based review process to educate customers about options
• Communicate clearly to meet customer needs and support business growth

Skills

Customer service

Communication

Needs-based selling

Relationship building

Job description

Future Opening: Insurance Account Representative - State Farm Agent Team Member

Full Time Encino, CA

ROLE DESCRIPTION:

As a Insurance Account Representative - State Farm Agent Team Member with Shane Taylor - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Free snacks
• 401K matching

Compensation: $18.00 - $22.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Encino, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Will you work in a position with a base salary + commission compensation structure? *

I was referred to this position by a current employee

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none