Insurance Account Representative

Commercial Insurance Associates- Daniel McMonigle; Newark (DE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Employee benefits

Training and mentorship

Advancement opportunities

Flexible scheduling

Work-life balance

Team environment

Career growth

Job summary

Commercial Insurance Associates is seeking an insurance professional to join our Newark, Delaware office. The role focuses on client service and account support for personal and commercial insurance customers.

Candidates may come from various insurance backgrounds and optional P&C license; training on our systems and carriers will be provided. In-office position with opportunities to grow into Account Management roles within the agency.

Qualifications

• Previous experience in insurance office roles or customer service is required.
• Property & Casualty experience is preferred but not required.

Responsibilities

• Assist clients with coverage questions, policy changes, billing, and service requests.
• Service existing personal and commercial insurance accounts.
• Process endorsements, renewals, certificates, cancellations, and other policy transactions.
• Quote new and existing business with multiple insurance carriers.
• Gather information and prepare insurance applications and carrier submissions.
• Communicate with insurance companies and underwriters.
• Follow up on renewals and help support client retention.
• Maintain accurate account information in the agency management system.
• Assist clients by phone, email, text, and in person.

Skills

Customer service

Communication

Organizational skills

Teamwork

Tools

Agency management system

Carrier websites

Job description

Commercial Insurance Associates is looking for an insurance professional with prior office, customer service, or account servicing experience to join our Newark, Delaware insurance office.

Build On Your Insurance Experience

Already have experience working in insurance? We’d love to talk to you.

We are open to a wide range of insurance backgrounds. Your previous title does not matter. Candidates may have worked as an Insurance Account Representative, CSR, Account Manager, Account Executive, Client Service Representative, Customer Relations Representative, Producer Assistant, or similar insurance office role.

If you already understand the insurance industry and enjoy working with clients, we can train you on our agency’s specific systems, carriers, and procedures.

What You’ll Do

This position focuses on client service and account support for our personal and commercial insurance customers. Your exact responsibilities will depend on your previous experience and skill level.

You May:

• Assist clients with coverage questions, policy changes, billing, and general service requests
• Service existing personal and commercial insurance accounts
• Process endorsements, renewals, certificates, cancellations, and other policy transactions
• Quote new and existing business with multiple insurance carriers
• Gather information and prepare insurance applications and carrier submissions
• Communicate with insurance companies and underwriters
• Follow up on renewals and help support client retention
• Maintain accurate account information in our agency management system
• Assist clients by phone, email, text, and in person
• Identify opportunities to improve coverage or add additional policies
• Work closely with Account Managers, producers, and other members of our service team

Who We’re Looking For

The most important thing to us is that you have previous experience working in the insurance industry.

We will consider candidates from an independent agency, captive agency, brokerage, insurance carrier, benefits office, or other insurance-related office environment.

Property & Casualty experience is preferred, but not required. An active P&C license is also preferred, but we will consider experienced insurance professionals who are not currently licensed.

You Should Also Be:

• Comfortable communicating directly with clients
• Organized and able to manage multiple requests and deadlines
• Comfortable learning agency management systems and carrier websites
• Detail-oriented and dependable
• Able to work effectively as part of a team

Why Commercial Insurance Associates?

We are an independent, multi-line insurance agency established in 2007 and represent numerous national and regional insurance carriers.

Unlike a single-carrier agency, our team works with multiple insurance companies and a wide variety of personal and commercial clients. This gives employees the opportunity to expand their insurance knowledge, work with different types of accounts, and grow into more advanced Account Management roles.

We Offer:

• Competitive compensation based on experience
• Health insurance and employee benefits
• Training and mentorship
• Opportunities for advancement
• Professional development
• Flexible scheduling
• Work/life balance
• Supportive team environment
• Long-term career growth within the agency

This is an in-office position based in Newark, Delaware.

Our Newark location works with businesses throughout New Castle County and the surrounding Delaware region, including Wilmington, Middletown, Bear, Hockessin, and nearby communities in northern Delaware and Cecil County, Maryland.

Experienced Account Managers and Account Executives are encouraged to apply. Responsibilities and compensation can be adjusted based on your level of insurance experience.

Related

Commercial Insurance Associates is looking for an insurance professional with prior office, customer service, or account servicing experience to join our Newark, Delaware insurance office.

You May:

• Assist clients with coverage questions, policy changes, billing, and general service requests
• Service existing personal and commercial insurance accounts
• Process endorsements, renewals, certificates, cancellations, and other policy transactions
• Quote new and existing business with multiple insurance carriers
• Gather information and prepare insurance applications and carrier submissions
• Communicate with insurance companies and underwriters
• Follow up on renewals and help support client retention
• Maintain accurate account information in our agency management system
• Assist clients by phone, email, text, and in person
• Identify opportunities to improve coverage or add additional policies
• Work closely with Account Managers, producers, and other members of our service team

You Should Also Be:

• Comfortable communicating directly with clients
• Organized and able to manage multiple requests and deadlines
• Comfortable learning agency management systems and carrier websites
• Detail-oriented and dependable
• Able to work effectively as part of a team

Why Commercial Insurance Associates?

We are an independent, multi-line insurance agency established in 2007 and represent numerous national and regional insurance carriers.

Unlike a single-carrier agency, our team works with multiple insurance companies and a wide variety of personal and commercial clients. This gives employees the opportunity to expand their insurance knowledge, work with different types of accounts, and grow into more advanced Account Management roles.

We Offer:

• Competitive compensation based on experience
• Health insurance and employee benefits
• Training and mentorship
• Opportunities for advancement
• Professional development
• Flexible scheduling
• Work/life balance
• Supportive team environment
• Long-term career growth within the agency

This is an in-office position based in Newark, Delaware.

Our Newark location works with businesses throughout New Castle County and the surrounding Delaware region, including Wilmington, Middletown, Bear, Hockessin, and nearby communities in northern Delaware and Cecil County, Maryland.

Experienced Account Managers and Account Executives are encouraged to apply. Responsibilities and compensation can be adjusted based on your level of insurance experience.