Insurance Account Rep – Growth, Service & Relationships

Jeffrey Spillane - State Farm Agent; Westfield (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Job summary

Jeffrey Spillane State Farm is seeking an Account Representative in Massachusetts to grow the agency through meaningful customer relations and by acting as a liaison between customer needs and agency departments. You will develop leads, schedule appointments, and market insurance and financial services products while delivering prompt, accurate, and friendly service to customers.

A Property & Casualty license is required or pursued, with opportunities for advancement and bonuses based on

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Written and verbal communication

Customer service orientation

Anticipate customer needs

People skills

Job description

Jeffrey Spillane State Farm is seeking an Account Representative in Massachusetts to grow the agency through meaningful customer relations and by acting as a liaison between customer needs and agency departments. You will develop leads, schedule appointments, and market insurance and financial services products while delivering prompt, accurate, and friendly service to customers.

A Property & Casualty license is required or pursued, with opportunities for advancement and bonuses based on