Insurance Account Rep | Build Relationships & Drive Customer Service

Nancybaca; Northern (KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Nancy Baca Agency in Centralia, MO seeks an Account Representative to support daily operations, grow the agency through proactive customer outreach, and connect client needs with the right insurance and financial services.

As a State Farm agent team member, you will develop leads, schedule appointments, provide friendly service, and help customers understand coverage options. This is a full-time on-site role with hourly pay between $16 and $18.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills, written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Inquiries may include product availability, eligibility, coverages, policy changes, transfers, claims, and billing clarifications.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Education

Property & Casualty license

Job description

Nancy Baca Agency in Centralia, MO seeks an Account Representative to support daily operations, grow the agency through proactive customer outreach, and connect client needs with the right insurance and financial services.

As a State Farm agent team member, you will develop leads, schedule appointments, provide friendly service, and help customers understand coverage options. This is a full-time on-site role with hourly pay between $16 and $18.