Insurance Account Manager (Sales & Service)

State Farm Agent; Westland (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

State Farm Agent in Westland, MI is hiring an Account Manager to work with customers and provide solutions for auto, home, and life insurance needs.

The role emphasizes teamwork, remarkable customer service, willingness to learn, and daily commitment to success. Account Associates may be promoted to Agency owners after 18 months, with base compensation starting around $30,000 and earnings rising with commissions and bonuses.

Qualifications

• Sales experience and customer contact
• Telemarketing/outbound calling experience desired
• Customer service skills and problem solving
• CRM and retention focus in long-term relationships
• Knowledge of insurance transactions helpful

Responsibilities

• Work with customers to provide solutions for auto, home, and life insurance needs.
• Collaborate with team to meet service targets and drive satisfaction.
• Build relationships to promote retention and cross-sell opportunities.
• Support customers through policy servicing and claims coordination if needed.

Skills

Sales

Telemarketing

Customer Service

Customer relationship management

Retention

Insurance Transactions

Job description

State Farm Agent in Westland, MI is hiring an Account Manager to work with customers and provide solutions for auto, home, and life insurance needs.

The role emphasizes teamwork, remarkable customer service, willingness to learn, and daily commitment to success. Account Associates may be promoted to Agency owners after 18 months, with base compensation starting around $30,000 and earnings rising with commissions and bonuses.