Insurance Account Manager | Growth & Retention Lead

Samuel Robertson - State Farm Agent; Lubbock (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Samuel Robertson - State Farm Agent is seeking an Account Manager to strengthen customer relationships and support agency growth. You will act as a liaison between customer needs and agent office departments, reviewing policies and recommending suitable coverage.

The role emphasizes proactive product recommendations and sales conversations with both cold and warm leads, contributing to daily operations and customer success within the agency.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Account management

Sales

Customer relationships

Interpersonal skills

Leadership

Job description

Samuel Robertson - State Farm Agent is seeking an Account Manager to strengthen customer relationships and support agency growth. You will act as a liaison between customer needs and agent office departments, reviewing policies and recommending suitable coverage.

The role emphasizes proactive product recommendations and sales conversations with both cold and warm leads, contributing to daily operations and customer success within the agency.