Insurance Account Manager — Customer Care & Growth

Eric Finck Agency; Topeka (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual Base Salary + Commission +Bonus

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

Eric Finck-Farmers Insurance Agency in Topeka, KS is hiring a Full-Time Account Manager to manage client relationships, process policy changes, take payments, and identify cross-sell opportunities. The role emphasizes customer service, accuracy, and teamwork in a busy agency environment.

Ideal candidates will hold Property & Casualty and Life & Health licenses or be willing to study; bilingual English/Spanish is a plus.

Qualifications

• Experience in customer account management.
• Strong communication and organizational skills.
• Ability to multi-task and follow through on requests.
• Willingness to learn and grow within the agency.

Responsibilities

• Process customer policy change requests.
• Greet customers entering the office.
• Take premium payments from customers.
• Cross-sell and upsell financial products where appropriate.
• Verify contact details and update records.
• Answer incoming calls on the first ring.

Skills

Customer service

Communication

Phone etiquette

Bilingual (English/Spanish)

Job description

Eric Finck-Farmers Insurance Agency in Topeka, KS is hiring a Full-Time Account Manager to manage client relationships, process policy changes, take payments, and identify cross-sell opportunities. The role emphasizes customer service, accuracy, and teamwork in a busy agency environment.

Ideal candidates will hold Property & Casualty and Life & Health licenses or be willing to study; bilingual English/Spanish is a plus.