Insurance Account Manager - Client Relations & Operations

The Juris Agency; Strongsville (OH); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Hands on Training

Flexible Schedule

Career Growth Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Work from Home

Job summary

The Juris Agency in Strongsville, Ohio, is seeking an experienced Account Manager to lead a portfolio of Commercial and Personal Lines clients. You will collaborate with carriers, renewals, and our Personal Line team to ensure precise coverage and strong client relationships.

The role emphasizes high-touch service and organized communication. In this position you will help maintain efficient workflows, review renewals, and educate clients on policy options while upholding meticulous records and

Qualifications

• Active Property & Casualty Insurance License in Ohio.
• 3+ years managing commercial or personal lines accounts.
• Proficiency in EZLynx or similar agency management software.
• Strong organizational habits and deadlines.
• Clear, articulate communication via phone and email.

Responsibilities

• Oversee the operations of the office.
• Provide service for Commercial Lines Clients.
• Support the Personal Line Account Manager to continuously improve operational workflows.
• Review upcoming renewals to ensure coverage remains appropriate and competitive for our policyholders.
• Process routine policy changes and endorsements accurately and with strong attention to detail.
• Coordinate with our carrier partners to resolve billing inquiries or coverage questions promptly.
• Maintain organized and up-to-date digital files for every account under your care.
• Educate clients on their policy options, helping them understand the value behind their specific coverage.

Skills

Account management

Client service

Organization

Communication

Education

Property & Casualty Insurance License (Ohio)

Tools

EZLynx

Carrier portals

Job description

The Juris Agency in Strongsville, Ohio, is seeking an experienced Account Manager to lead a portfolio of Commercial and Personal Lines clients. You will collaborate with carriers, renewals, and our Personal Line team to ensure precise coverage and strong client relationships.

The role emphasizes high-touch service and organized communication. In this position you will help maintain efficient workflows, review renewals, and educate clients on policy options while upholding meticulous records and