Insurance Account Manager: Client Growth & Retention

axiscapital; Alpharetta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

AXIS Capital in Alpharetta seeks an Account Manager to act as the critical link between clients and underwriters, focusing on policy renewals, service excellence, and cross-selling opportunities.

You will partner with Senior Account Managers and underwriting teams to manage the book of business, mentor junior staff, and ensure compliance with regulatory standards. Solid knowledge of Property & Casualty coverage and strong communication with brokers are essential.

Qualifications

• Minimum of 2+ years experience in commercial insurance as an Account Manager or equivalent.
• Strong understanding of Property & Casualty insurance.
• Excellent written and verbal communication with brokers and internal partners.
• Experience with policy processing and regulatory compliance.

Responsibilities

• Policy administration including binding, issuance, and endorsements.
• Maintain relationships with brokers and clients for retention and growth.
• Ensure service excellence and timely underwriting support.
• Maintain accurate policy and underwriting documentation.

Skills

Organization & time management

Self-motivated

Multitasking

Communication skills

Customer service

Education

High school diploma or equivalent

Undergraduate degree in business/finance/related

Tools

Microsoft Office

Job description

AXIS Capital in Alpharetta seeks an Account Manager to act as the critical link between clients and underwriters, focusing on policy renewals, service excellence, and cross-selling opportunities.

You will partner with Senior Account Managers and underwriting teams to manage the book of business, mentor junior staff, and ensure compliance with regulatory standards. Solid knowledge of Property & Casualty coverage and strong communication with brokers are essential.