Insurance Account Manager — Client-Focused, On-Site (MD)

Fleetwood Insurance Group; Easton (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

Fleetwood Insurance Group is seeking an Account Manager to manage a portfolio of commercial or personal insurance accounts, serving as the primary point of contact for clients on-site in Easton, MD and Chestertown, MD. The role involves handling policy renewals and endorsements, assisting with new business proposals, and responding to client inquiries about coverage, billing, and claims.

You will collaborate with producers, carriers, and internal teams to ensure timely delivery of materials and

Qualifications

• Excellent communication and relationship-building abilities.
• Strong organizational and time-management skills.
• Knowledge of property and casualty insurance; ability to explain coverage concepts clearly.
• State license or willingness to obtain is required.
• High school diploma or equivalent; associate or bachelor’s degree in business/finance is a plus.

Responsibilities

• Manage a portfolio of commercial or personal insurance accounts; primary client contact.
• Handle policy renewals and endorsements; assist with new business proposals.
• Respond to client inquiries about coverage, billing, and claims.
• Collaborate with producers, carriers, and internal teams to ensure accurate documentation and timely delivery of materials.
• Identify opportunities for cross-selling, including bonding, marine, agribusiness, and employee benefits.
• Maintain organized records in the agency management system.

Skills

Communication & relationship-building

Organizational & time-management

Insurance knowledge (property & casual

Education

High school diploma or equivalent

State insurance license (or willing to obtain)

Related degree as a plus (business/finance)

Job description

Fleetwood Insurance Group is seeking an Account Manager to manage a portfolio of commercial or personal insurance accounts, serving as the primary point of contact for clients on-site in Easton, MD and Chestertown, MD. The role involves handling policy renewals and endorsements, assisting with new business proposals, and responding to client inquiries about coverage, billing, and claims.

You will collaborate with producers, carriers, and internal teams to ensure timely delivery of materials and