Insurance Account Manager: Client Care & Renewals

Patriot Growth Insurance Services, LLC; Minot (ND); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical plan options with preventive 0

Virtual medical & mental healthcare

Disability insurance

Parental leave

Personalized PTO

401(k) match

Dental and vision

Employee Assistance Program

Job summary

Patriot Growth Insurance Services in Minot, ND is seeking an Account Manager to help clients protect their businesses through responsive service and informed insurance guidance. You'll work with producers, underwriters, carriers, and clients to manage day-to-day service needs and renewals, ensuring coverage aligns with evolving needs.

Day One prerequisites include a high school diploma, 2+ years in insurance, active P&C license, and familiarity with agency management systems.

Qualifications

• Day One: High school diploma or equivalent.
• Day One: 2+ years of experience in the insurance industry.
• Day One: Prior Property & Casualty insurance experience.
• Day One: Active Property & Casualty insurance license.
• Day One: Working knowledge of Applied Epic or a comparable agency management system.
• Day One: Proficiency with Microsoft Office applications, including Outlook and Excel.
• Day One: Excellent written and verbal communication skills.
• Day One: Strong organizational skills and ability to work effectively in a collaborative environment.
• Day One: Authorization to work in the United States without current or future sponsorship.

Responsibilities

• Manage incoming service requests, policy changes, renewals, and coverage inquiries while delivering exceptional client service.
• Review existing policies and account activity to identify coverage gaps, available discounts, and opportunities for improved protection.
• Evaluate insurance programs and recommend coverage adjustments that align with clients' changing needs.
• Re-market and obtain alternative quotes when appropriate to help clients secure competitive and effective coverage solutions.
• Partner with producers, underwriters, and carrier representatives to support account retention and client satisfaction.
• Maintain accurate account documentation and policy records within the agency management system.

Skills

Insurance industry experience

P&C license

Applied Epic knowledge

MS Office (Outlook & Excel)

Excellent communication

Organization

Education

High school diploma or equivalent

Bachelor's degree in business (optional)

Job description

Patriot Growth Insurance Services in Minot, ND is seeking an Account Manager to help clients protect their businesses through responsive service and informed insurance guidance. You'll work with producers, underwriters, carriers, and clients to manage day-to-day service needs and renewals, ensuring coverage aligns with evolving needs.

Day One prerequisites include a high school diploma, 2+ years in insurance, active P&C license, and familiarity with agency management systems.