Insurance Account Manager - Client Care & Coverage

Emerge; Independence Township (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Emerge Talent is seeking an Insurance Account Manager to manage a portfolio of commercial clients, ensuring their insurance needs are met and relationships are strong. You will advise on coverage gaps, provide quotes, and coordinate with carriers to secure the right solutions.

Ideal candidates have 2+ years in sales or account management with insurance experience, excellent communication, and a customer-focused, detail-oriented approach in a fast-paced setting.

Qualifications

• 2+ years of experience in sales or an Account Manager position.
• Prior insurance experience.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Customer-focused with a commitment to delivering outstanding service and building long-term client relationships.
• Strong problem-solving skills and the ability to handle client issues and concerns with professionalism and tact.

Responsibilities

• Serve as the primary point of contact for assigned clients, addressing their insurance-related inquiries, concerns, and requests in a timely and professional manner.
• Work closely with clients to identify gaps in coverage and recommend appropriate insurance solutions to mitigate risks.
• Provide insurance quotes, prepare proposals, and assist clients in selecting the right insurance products to meet their needs.
• Process new insurance policies, renewals, endorsements, and cancellations accurately and efficiently.
• Coordinate with insurance carriers and underwriters to negotiate terms, obtain quotes, and resolve coverage issues.
• Monitor insurance policy expirations and proactively reach out to clients to ensure timely renewals.
• Conduct annual insurance reviews with clients to assess their changing needs and update their coverage accordingly.
• Stay informed about industry trends, regulatory changes, and new insurance products to provide clients with up-to-date information and advice.

Skills

Communication skills

Detail-oriented

Time management

Independent worker

Client relationships

Problem solving

Job description

Emerge Talent is seeking an Insurance Account Manager to manage a portfolio of commercial clients, ensuring their insurance needs are met and relationships are strong. You will advise on coverage gaps, provide quotes, and coordinate with carriers to secure the right solutions.

Ideal candidates have 2+ years in sales or account management with insurance experience, excellent communication, and a customer-focused, detail-oriented approach in a fast-paced setting.