Insurance Account Manager

SustainableHR; Bismarck (ND); On-site; USD 50,000 - 84,000; Full time

Benefits offered by this job

Insurance benefits

401(k) with profit-sharing

Paid vacation

Annual incentive program

HSA

Job summary

SustainableHR in North Dakota is seeking an Insurance Account Manager to support clients, work with the sales team, and manage multi-location accounts.

The role focuses on servicing insurance policies, renewals, and client relationships while maintaining regulatory compliance and high service standards. A license is required, and a college degree or equivalent experience is preferred, with opportunities for growth within the organization.

Qualifications

• 3+ years in customer service and sales, preferably in insurance.
• Property & Casualty license required.
• College degree or equivalent experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills for multitasking and accuracy.

Responsibilities

• Serve as the primary contact for insurance clients, assisting with policy questions, changes, renewals, and servicing.
• Partner with the sales team to support client retention and generate referrals.
• Process policy renewals and communicate with insurance carriers.
• Maintain accurate client records and prepare insurance documentation.
• Deliver exceptional customer service while ensuring regulatory and company standards.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Organization

Education

College degree or equivalent

Property & Casualty license

Job description

Insurance Account Manager

Join a growing, community-focused organization that values exceptional customer service, strong client relationships, and professional growth. We're seeking an experienced Insurance Account Manager to support clients, partner with the sales team, and provide outstanding service across multiple North Dakota locations.

Location: Bismarck, Mandan, Fargo, Oakes, or Ellendale, North Dakota
Salary: $50,000–$84,000 (based on experience and qualifications)

Key Responsibilities

• Serve as the primary point of contact for insurance clients, assisting with policy questions, changes, renewals, and account servicing
• Partner with the sales team to support client retention, identify new business opportunities, and generate referrals
• Process policy renewals, submit applications, and communicate with insurance carriers
• Maintain accurate client records and prepare insurance documentation
• Deliver exceptional customer service while ensuring compliance with insurance regulations and company standards

Qualifications

• Minimum of 3 years of customer service and sales experience, preferably in the insurance industry
• Property & Casualty insurance license required
• College degree or equivalent combination of education and relevant work experience
• Excellent interpersonal and communication skills
• Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy

Benefits

• Annual incentive compensation program
• Health, dental, vision, and life insurance
• Health Savings Account (HSA)
• 401(k) with profit-sharing opportunities
• Paid vacation and holidays
• Opportunities for professional growth and career advancement

If you're passionate about building client relationships, providing outstanding service, and growing your career in the insurance industry, we'd love to hear from you. Apply today!