Insurance Account Associate: Growth, Client Service, Claims

Jeff Ford - State Farm Agent; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Ford - State Farm Agent in Sacramento is seeking an Account Associate to support daily operations and drive customer success. You will nurture client relationships, update policy information, and coordinate between departments to ensure smooth service.

This role emphasizes reliability, attention to detail, and a proactive approach to marketing suitable products. Join a growing team that values development, training, and outstanding customer care.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Jeff Ford - State Farm Agent in Sacramento is seeking an Account Associate to support daily operations and drive customer success. You will nurture client relationships, update policy information, and coordinate between departments to ensure smooth service.

This role emphasizes reliability, attention to detail, and a proactive approach to marketing suitable products. Join a growing team that values development, training, and outstanding customer care.