Insurance Account Specialist: Flexible Schedule & Growth

Jeff Berthney - State Farm Agent; Monroeville (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jeff Berthney - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, with opportunities for advancement and ongoing training.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Sales mindset

Job description

Jeff Berthney - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, with opportunities for advancement and ongoing training.