Account Associate — Growth & Client Care (Insurance)

Jeff Sallee - State Farm Agent; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jeff Sallee - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will cultivate meaningful customer relations, act as a liaison between client needs and agency departments, and proactively market relevant products and services to grow the office.

Ideal candidates show strong organizational skills, excellent customer service, and a practical understanding of the insurance industry.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Jeff Sallee - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will cultivate meaningful customer relations, act as a liaison between client needs and agency departments, and proactively market relevant products and services to grow the office.

Ideal candidates show strong organizational skills, excellent customer service, and a practical understanding of the insurance industry.