Insurance Account Associate - Growth & Customer Impact

Cody Willis - State Farm Agent; Springfield (OR); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cody Willis - State Farm Agent in Oregon is seeking an Account Associate to support daily operations, manage customer accounts, and help grow the office through proactive service and marketing of relevant products.

You will collaborate with departments, handle policy changes, claims, and inquiries, and contribute to a culture of learning and advancement. The role emphasizes strong customer service, organization, and attention to detail in a fast-growing agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Cody Willis - State Farm Agent in Oregon is seeking an Account Associate to support daily operations, manage customer accounts, and help grow the office through proactive service and marketing of relevant products.

You will collaborate with departments, handle policy changes, claims, and inquiries, and contribute to a culture of learning and advancement. The role emphasizes strong customer service, organization, and attention to detail in a fast-growing agency.