Insurance Account Associate — Customer Care & Claims Support

Whitney Kennedy - State Farm Agent; Roswell (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Whitney Kennedy - State Farm Agent is seeking an Account Associate to support daily operations, foster strong customer relationships, and help match client needs with agency services.

You will grow the agency with a friendly, team-oriented environment, coordinate with underwriters, and assist in marketing relevant insurance products to customers, contributing to community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Whitney Kennedy - State Farm Agent is seeking an Account Associate to support daily operations, foster strong customer relationships, and help match client needs with agency services.

You will grow the agency with a friendly, team-oriented environment, coordinate with underwriters, and assist in marketing relevant insurance products to customers, contributing to community involvement.