Insurance Account Associate — Customer Success & Claims

Drew-Creswell---State-Farm-Agent; Augusta (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Opportunities for advancement

Job summary

Drew Creswell - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow our office through meaningful customer relations and serving as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, manage customer accounts, and assist with policy changes and inquiries. This role offers opportunities for advancement, a competitive salary, and a flexible schedule

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Drew Creswell - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow our office through meaningful customer relations and serving as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, manage customer accounts, and assist with policy changes and inquiries. This role offers opportunities for advancement, a competitive salary, and a flexible schedule