Insurance Account Associate: Client Growth & Service

Robertinsuresmichigan; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary and commission

Growth opportunities

Job summary

Robert McDougall - State Farm Agent in Grand Rapids, MI seeks an Account Associate who is outgoing and customer-focused. You will build relationships, provide responsive service, and help clients explore insurance options.

This full-time role offers base pay with commission, growth potential within the agency, and a friendly team environment that rewards initiative and teamwork.

Qualifications

• Excellent communication skills (written and verbal) required.
• Self-motivated with a proactive mindset.
• Detail oriented with strong problem-solving.
• Dedicated to customer service and satisfaction.
• Team player able to collaborate in a busy office.
• Ability to relate well to customers and understand needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance, coverages, billing, and claims.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team oriented

Customer relationship skills

Job description

Future Opening: Account Associate - State Farm Agent Team Member

Full Time • Grand Rapids - MI

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Robert McDougall - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is open M-F 9-5.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

I was referred to this position by a current employee

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none