Insurance Account Associate — Client Care & Claims Support

Brittany Burkhard - State Farm Agent; Cornelius (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittany Burkhard - State Farm Agent is seeking an Account Associate to enhance daily business operations and ensure customer success. In this role, you will manage customer accounts, assist with inquiries and policy changes, and handle insurance claims.

The ideal candidate possesses strong organizational skills and excellent customer service abilities. This role offers competitive salary, health insurance reimbursement, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service skills

Communication skills

Job description

Brittany Burkhard - State Farm Agent is seeking an Account Associate to enhance daily business operations and ensure customer success. In this role, you will manage customer accounts, assist with inquiries and policy changes, and handle insurance claims.

The ideal candidate possesses strong organizational skills and excellent customer service abilities. This role offers competitive salary, health insurance reimbursement, and opportunities for advancement.