Account Associate - State Farm Agent Team Member

Brittany Burkhard - State Farm Agent; Cornelius (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittany Burkhard - State Farm Agent is seeking an Account Associate to enhance daily business operations and ensure customer success. In this role, you will manage customer accounts, assist with inquiries and policy changes, and handle insurance claims.

The ideal candidate possesses strong organizational skills and excellent customer service abilities. This role offers competitive salary, health insurance reimbursement, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service skills

Communication skills

Job description

Benefits:

• Health Insurance Reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Brittany Burkhard - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.