Insurance Account Associate - Client Care & Policy Support

Bob Nicholson - State Farm Agent; Bel Air (MD); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Training & development

Job summary

Robert Nicholson - State Farm Agent in Bel Air, MD is seeking an Account Associate to support daily operations and help customers with their insurance and financial services needs. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products.

Ideal candidates are attentive, sociable, and sales-minded with strong organizational skills and excellent communication.

Qualifications

• Strong organizational skills are required.
• Excellent customer service and communication are essential.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Bel Air, MD and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Robert Nicholson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.