Insurance Account Advisor — Rome, GA

Riskwithfiske; Rome (GA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

State Farm agent Derek Fiske in Rome, GA is hiring an Insurance Account Representative. You will greet customers, assess needs, and present appropriate insurance and financial services products to build trust and lasting relationships.

This role emphasizes sales focus, lead conversion, and service excellence. You will handle inquiries, process policy changes, and help achieve office targets while delivering friendly, knowledgeable support.

Qualifications

• Sales experience preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Ability to effectively relate to a customer.
• Property & Casualty license required prior to start date - Life and Health obtained within one month.

Responsibilities

• Provide prompt, accurate, and friendly customer service through tasks including responding to inquiries, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification.
• Field inbound calls and establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business and assisting with customer retention strategies.
• Prospect and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Generate new insurance business by identifying potential customers through provided leads and opportunities, networking, and referrals.
• Build and maintain strong relationships with customers to ensure their continued satisfaction and uncover any gaps or concerns through needs-based conversations.

Skills

Sales experience

Customer service

Communication skills

Job description

State Farm agent Derek Fiske in Rome, GA is hiring an Insurance Account Representative. You will greet customers, assess needs, and present appropriate insurance and financial services products to build trust and lasting relationships.

This role emphasizes sales focus, lead conversion, and service excellence. You will handle inquiries, process policy changes, and help achieve office targets while delivering friendly, knowledgeable support.