Instructor - Cargo

Air Canada; Los Angeles (CA); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Pension program

Employee Share Ownership Program

Profit Sharing

Health, dental, and life insurance

Job summary

Air Canada in Los Angeles (Onsite) seeks a trained trainer to develop and deliver cargo and airport training programs. You will ensure classrooms and materials are ready, manage attendance, and provide constructive coaching to frontline staff. Flexibility for travel and bilingual abilities are a plus.

Join a unionized environment and help elevate learning experiences across diverse teams, with a focus on safety, accuracy, and practical improvements to training programs.

Qualifications

• 2 to 3 years of experience in teaching, training, facilitation, or a related learning role.
• Experience in cargo, airport, airline, or another operational environment is strongly preferred.
• Excellent interpersonal, presentation, verbal, and written communication skills.

Responsibilities

• Prepare and deliver training programs, including classroom learning and on-the-job training.
• Confirm participant attendance and ensure training rooms, computers, materials, exercises, and activities are ready.
• Facilitate clear, engaging learning sessions for employees with different backgrounds and levels of experience.
• Administer exams, document results, and communicate whether required standards have been achieved.
• Evaluate participant performance and provide timely, constructive coaching and feedback.
• Provide operational support and coaching to front-line employees as required.
• Complete training records and all related administrative documentation accurately and on time.
• Review existing and proposed training programs and recommend practical improvements.
• Collaborate with the Training Delivery Manager and other members of the Customer Service Training team.
• Support training related to airport, cargo, and dangerous goods operations, as assigned.

Skills

Teaching experience

Interpersonal skills

Organizational skills

Microsoft Word

Microsoft Excel

PowerPoint

Spanish (asset)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Location

Los Angeles, CA, United States (Onsite)

Starting Salary

$24.57/hour

Branch

Cargo

Category

Unionized (IBT)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

It’s important to know that

• Every day is different. The training atmosphere changes based on the station, audience, and operational needs.
• Your voice matters. The team values feedback, ideas, and active participation in improving the learning experience.
• Flexibility is essential. Training hours depend on the employees being supported, and travel may be required.

Key duties

• Prepare and deliver training programs, including classroom learning and on-the-job training.
• Confirm participant attendance and ensure training rooms, computers, materials, exercises, and activities are ready.
• Facilitate clear, engaging learning sessions for employees with different backgrounds and levels of experience.
• Administer exams, document results, and communicate whether required standards have been achieved.
• Evaluate participant performance and provide timely, constructive coaching and feedback.
• Provide operational support and coaching to front-line employees as required.
• Complete training records and all related administrative documentation accurately and on time.
• Review existing and proposed training programs and recommend practical improvements.
• Collaborate with the Training Delivery Manager and other members of the Customer Service Training team.
• Support training related to airport, cargo, and dangerous goods operations, as assigned.

Qualifications

• 2 to 3 years of experience in teaching, training, facilitation, or a related learning role.
• Experience in cargo, airport, airline, or another operational environment is strongly preferred.
• Ability to work independently, stay organized, and adapt your approach to different personalities and learning needs.
• Excellent interpersonal, presentation, verbal, and written communication skills.
• Strong planning, organization, and time-management skills, with careful attention to detail.
• Confidence using Microsoft Word, Excel, PowerPoint, and standard workplace technology.
• Ability to work under pressure, meet deadlines, and remain positive and professional in challenging situations.
• A collaborative, proactive approach and a genuine interest in helping others learn.
• Flexibility to work varying hours and travel based on operational requirements.
• Spanish language skills are an asset.

Benefits

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Conditions of Employment

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.