Instructional Technologist 2, Learning Design, College of Edu, Crim Justice, Human Services and IT

University of Cincinnati; Cincinnati (OH); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Tuition remission

Retirement plans

Work-life balance

Job summary

The University of Cincinnati is seeking a qualified specialist for the Office of Innovative Technology and Learning Design (OITLD) to support teaching with technology. You will train faculty on Moodle, video conferencing, and lecture capture, and provide production services for online and blended courses.

Responsibilities include maintaining instructional technology systems, documenting processes, and collaborating across units to fulfill instructional objectives.

Qualifications

• :Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related field with two years' experience; OR an Associate's degree with four years' experience; OR six years' experience; fluency with Windows and macOS, MS Office, basic web editing, video editing, and pedagogical uses of blogs, wikis, and other social platforms.
• Two years of experience with Learning Management Systems, lecture capture, videoconferencing, technologies and pedagogical methods that promote effective use of learning technology.
• Experience with ticketing systems (ServiceNow), Canvas, and Kaltura; teaching in online or hybrid environments; instructional design coursework.

Responsibilities

• Consult with and train faculty in Moodle, personal response systems, telepresence video-conferencing, lecture capture, and other classroom computing tech to support blended and online courses.
• Provide technical training and production services to faculty for Lecture Capture and online courses.
• Maintain instructional technology systems, infrastructure, and faculty support services for teaching and learning; document support/incident processes.
• Collaborate with business units to achieve instructional objectives; develop multimedia projects based on objectives, format, budget, timelines, and resources.
• Create documentation and communications; act as a seasoned professional; perform other related duties.

Skills

Communication skills

LMS experience

Lecture capture

Video conferencing

Education

Bachelor's Degree in CS/IS

Six years of relevant experience

Tools

Canvas

Kaltura

ServiceNow

Job description

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called \"the most ambitious campus design program in the country.\" UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.

About CECH

The College of Education, Criminal Justice, Human Services, with the School of Information Technology (CECH), at the University of Cincinnati,is dedicated to making a difference in our communities through outreach, academic programs, and community partnerships. Through its four academic schools and community-facing centers, CECH develops professionals to solve real-world problems. To support CECH's mission, the Office of Innovative Technology and Learning Design (OITLD) drives academic and research technology initiatives, delivers resources for a student-centered learning experience, and provides premier technical and design assistance.

Job Overview

As a team member in the Office of Innovative Technology and Learning Design (OITLD) reporting to the Director of Learning Design, this person will need strong communication skills as they will be responsible for faculty support services required for the effective integration of technology for teaching and learning. Additionally, this position will provide technical support and training for Canvas, Kaltura, Zoom, and Office 365 tools, and will create documentation on technology integration best practices. In collaboration with OITLD Directors, this position will help create and maintain items and processes in OITLD's ticketing system (ServiceNow).

This position has the potential for a hybrid work schedule in accordance with UC policies.

Essential Functions

• Consult with and provide faculty with training and best practices for using Moodle, personal response systems, telepresence video-conferencing, lecture capture, and other classroom computing technology in support of blended and online courses; applies expertise in technology and instructional design across a range of media formats and platforms to produce online courses; ensures that systems, products and services meet organizational standards with regard to classroom technology design, installation, and support;


• Provide technical training and production services to faculty using products such as Lecture Capture in support of online and blended courses;


• Responsible for instructional technology systems, infrastructure, and faculty support services required for the effective integration of technology for teaching and learning; developing and documenting support/incident management processes; identify current technology needs as well as future direction and trends in online learning;


• Works with business units to achieve instructional objectives and identifies, reports, and resolves issues; designs, develops, and produces multimedia projects based on project objectives, format, methodology, target audience, content, budget, timelines, and available facilities and resources;


• Applies technical expertise, instructional design principles, pedagogical best practices, and business analysis concepts to provide user support and training on new applications; identify, evaluate, and define faculty and student needs;


• May develop technical documentation (designs, specifications, processes, workflows) and communications;


• Serves as seasoned and proficient professional;


• Other related duties as assigned.

Minimum Requirements

Bachelor's in Computer Science, Information Technology, Computer Engineering, or a relevant degree and two (2) years' experience; -OR- an Associate's degreewith four (4) years' experience; -OR- six (6) years' experience. Experience includes instructional use of course management systems, lecture capture, video-conferencing, technologies and pedagogical methods that promote active learning. Requires fluency with Windows and Macintosh operating systems, Microsoft Office, basic web-editing, video-editing, and pedagogical uses of blogs, wikis, and other social platforms. Must be able to step into the job and perform effectively and efficiently. Possesses a thorough understanding of commonly-used concepts, practices, and procedures and contributes through experience, collaboration, and problem resolution.

Required Education

• Bachelor's Degree in Computer Science, Information Systems or related field.


• Six (6) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements

Required Experience

• Two (2) years of experience with Learning Management Systems (LMS) lecture capture, videoconferencing, technologies and pedagogical methods that promote effective use of learning technology.

Additional Qualifications Considered

• Experience with ticketing system software, such as ServiceNow


• Previous experience with Canvas


• Previous experience with Kaltura


• Experience teaching in an online or hybrid environment


• Certificate or coursework in Instructional Design, Teaching & Learning, or other related area

Physical Requirements/Work Environment

• Sitting - Continuously


• Repetitive hand motion (such as typing) - Continuously


• Hearing, listening - Continuously


• Talking - Often


• Standing - Often


• Walking - Often


• Bending - Often


• Lifting - up to 20 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information:$58,500 - $64,000 dependent on candidates' qualifications and experience

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary range of $58,500 - $64,000 dependent on the candidates qualifications and experience


• Comprehensive health coverage (medical, dental, vision, prescription)


• Flexible spending accounts & wellness programs


• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103944