Instructional Tech Infra Architect

NorthWest Arkansas Community College; Benton (AR); On-site; USD 58,554 - 71,567; Full time

Job summary

NWACC invites applications for an Academic Technology Infrastructure Specialist to manage and enhance instructional technology infrastructure across campus. The role supports servers, networks, virtualization, local cloud environments, and learning platforms used in classrooms and labs.

The position emphasizes secure configurations, proactive monitoring, and collaboration with faculty, IT, and vendors to sustain reliable, scalable and instructionally effective systems for NWACC students and

Qualifications

• Associate degree or equivalent in networking, cybersecurity, information systems, or related field.
• Four years of experience supporting networks, servers, virtualization, cloud environments, instructional technology, or related infrastructure.
• Experience troubleshooting and maintaining networked systems in lab or classroom environments.

Responsibilities

• Install, configure, and maintain instructional networks, servers, storage, virtualization, and local cloud environments.
• Support instructional technology environments, classrooms, labs, cybersecurity labs, and approved learning platforms.
• Maintain secure configurations, backups, patches, and system readiness with faculty and IT teams.
• Monitor performance, logs, outages, and resolve connectivity issues affecting instruction.
• Coordinate web updates for learning platforms and related digital resources.

Skills

Network infrastructure

Server environments

Virtualization

Storage systems

VDI

Local cloud platforms

Cybersecurity fundamentals

Documentation

Troubleshooting

Learning platform systems

Education

Associate degree in Networking/Information Systems

Tools

VMware

Hyper-V

Azure

Local cloud platforms

Job description

NWACC invites applications for an Academic Technology Infrastructure Specialist to manage and enhance instructional technology infrastructure across campus. The role supports servers, networks, virtualization, local cloud environments, and learning platforms used in classrooms and labs.

The position emphasizes secure configurations, proactive monitoring, and collaboration with faculty, IT, and vendors to sustain reliable, scalable and instructionally effective systems for NWACC students and